Water appointments: CX best practices from energy & property leaders
In its most recent price review (PR19), Ofwat introduced the Customer Measure of Experience...
Localz Blog: water
Customer Centricity: Lessons from the Energy Sector
The utilities industry is currently in a transitional period, moving from a commodities business...
How will the water sector be impacted by C-MeX?
The water sector may have had a monopoly but the demand has come to improve customer experience.