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Customer Centricity: Lessons from the Energy Sector

By Localz

The utilities industry is currently in a transitional period, moving from a commodities business model to a service...

Tags: transformation- customer expectations- on my way- water

How will the water sector be impacted by C-MeX?

The water sector may have had a monopoly but the demand has come to improve customer experience. The arrival of ...

Tags: customer expectations- water- utilities