Localz Blog

Water 2020: “Uberizing” the Water Sector

By Localz

In many ways, the third decade of the twenty-first century is shaping up to be the age of the consumer – and industries...

Tags: customer service- Customer Experience- Field Services- Utility- utilities- mobile workforce

How Field Service Companies Can Embrace The Grown Up Gig Economy

There are around  4.7 million gig workers in the UK at the moment. Consumer demands for “instant” everything has led to...

Tags: Customer Experience- Field Services- housing- utilities- mobile workforce

How To Increase First-Time Access Rates In 2020

By Localz

Living in an on-demand economy has consequential effects on standard service appointments. Four hour service windows...

Tags: Customer Experience- Field Services- housing- utilities- mobile workforce- Building and Construction Equipment- Press

5 Ways Utility Companies Use Localz To Elevate Customer Experience

By Localz

Today’s digitally connected consumer has come to expect transparency, visibility and control over their schedule. ...

Tags: customer service- Customer Experience- Field Services- Utility- utilities- mobile workforce

Uberizing the Utilities Sector in the Fourth Industrial Revolution

We are in the fourth industrial revolution the IConomy, everything is digital, on-demand and putting consumers in...

Tags: innovation- transformation- on my way- utilities- Uberization- mobile workforce

Ride Along with OVO Energy

OVO Energy has partnered with Localz, leading experts in delivering awesome on the day service, to automate and improve...

Tags: Customer Success Stories- user experience- utilities

How will the water sector be impacted by C-MeX?

The water sector may have had a monopoly but the demand has come to improve customer experience. The arrival of ...

Tags: customer expectations- water- utilities