Today’s digitally connected consumer has come to expect transparency, visibility and control over their schedule. ...
Today’s digitally connected consumer has come to expect transparency, visibility and control over their schedule. ...
Tags: customer service- Customer Experience- Field Services- Utility- utilities- mobile workforce
We are in the fourth industrial revolution the IConomy, everything is digital, on-demand and putting consumers in...
Tags: innovation- transformation- on my way- utilities- Uberization- mobile workforce
OVO Energy has partnered with Localz, leading experts in delivering awesome on the day service, to automate and improve...
Tags: Customer Success Stories- user experience- utilities
The water sector may have had a monopoly but the demand has come to improve customer experience. The arrival of ...
Tags: customer expectations- water- utilities
