Localz Blog: utilities

How customer empowerment can help altnet providers to meet installation targets

Our work, leisure and consumer lives increasingly take place online. Fast broadband has become...

We are already two months into 2023 and it has been an intense start already. So what does the...

If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...

All customers deserve equal access to utilities. But for some people, losing access to utilities...

The Uberization of the field services sector has made it crystal clear that customers demand...

Sustainability is a key consideration for consumers, and the utilities industry is taking notice.

A significant portion of the UK’s infrastructure is well over 100 years old. Time has taken its...

The past two years have led to a shift in customer service experiences and expectations across the...

As with any business, increasing customer satisfaction is important. But being “customer-centric”...