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Localz Blog: user experience

Redesigning products for a better customer experience

Localz aims to make the day of service awesome. The customer web portal is the main point of...

[INFOGRAPHIC] Rising to the B2C Challenge

Today’s individual economy drives customer expectations for higher levels of engagement,...

Era of the who?

What is happening to the ‘era of the customer’? 

Right now, I feel a little peeved off. 

It’s meant...

Localz partners with MessageMedia

Joining forces to make the day of service awesome for customers

Localz is feeling great to be...

iOS13 Will Be an Unlucky Number for Businesses with a Mobile Workforce

In many cultures, 13 is often considered a lucky number, but there is a new feature in Apple’s...

Stay hydrated at Twenty65 with Lessons from the Energy Sector

 

The annual TWENTY65 conference is just around the corner.

Emma Lampert, Head of Customer Success...

The “intrusive” smart meter: be careful not to add insult to injury

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false...

4 Key Steps to Guide your Customer Through an Omni-Channel Journey

App…email…in-store…wait, where is my customer going now?

Did Your Mobile-First Strategy Get Stuck in a Mobile-Online Rut?

Imagine how difficult a journey would be if you could only use one means of transport. You can...