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Today’s individual economy drives customer expectations for higher levels of engagement, communication and transparency...

“80% of companies believe they deliver super customer experiences,” but in contrast only “8% of their customers agree.”

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

The annual TWENTY65 conference is just around the corner.

Emma Lampert, Head of Customer Success at Localz will be...

Conferences can be informative, busy and fun all at the same time, but often they can be quite challenging.