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“80% of companies believe they deliver super customer experiences,” but in contrast only “8% of their customers agree.”

In many cultures, 13 is often considered a lucky number, but there is a new feature in Apple’s latest release of its...

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

• Uber has not only entered the dictionary, it has turned the service world on its head setting a whole new standard for...

Online shopping has been the greatest addition to my life since discovering Pokemon in Primary School.