7 reasons to implement a tenant self-service portal
The buzzword to know about serving tenants these days is “self-service.” All about empowering...
The buzzword to know about serving tenants these days is “self-service.” All about empowering...
Housing complaint standards have undergone significant changes over the last few years, especially...
The typical tenant experience has traditionally looked a lot like this: create a maintenance...
As with every industry, the pandemic severely disrupted social housing, especially maintenance and...
Social housing property maintenance has been a hot topic for housing executives for a while now,...
As with any business, increasing customer satisfaction is important. But being “customer-centric”...
A new report from the Housing Ombudsman has found that dissatisfaction with day-to-day repairs...