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7 reasons to implement a tenant self-service portal
The buzzword to know about serving tenants these days is “self-service.” All about empowering...
Localz Blog: tenant experience
How can technology help landlords handle complaints better?
Housing complaint standards have undergone significant changes over the last few years, especially...
How to pick the right tenant experience software
The typical tenant experience has traditionally looked a lot like this: create a maintenance...
New UK landlord laws: what you need to know
As with every industry, the pandemic severely disrupted social housing, especially maintenance and...
UK social housing statistics 2022: repairs and maintenance
Social housing property maintenance has been a hot topic for housing executives for a while now,...
Taking a customer-centric approach with tenant experience software
As with any business, increasing customer satisfaction is important. But being “customer-centric”...
How to measure tenant satisfaction with real-time feedback
A new report from the Housing Ombudsman has found that dissatisfaction with day-to-day repairs...