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Localz Blog: service delivery (2)

UK social housing statistics 2022: repairs and maintenance

Social housing property maintenance has been a hot topic for housing executives for a while now,...

Missed repair appointments: The cost and cause

Even a few years after the onset of the pandemic, slowdowns continue to beleaguer nearly every...

The future of the digital-first experiences

The pandemic has changed the way the world works in many ways, not least how we use technology.

8 strategies for perfecting the last-mile delivery customer experience

Life is busy enough — don’t make your customers wait around for deliveries.

How real-time customer feedback improves service recovery

Customers almost always have feedback after a service engagement and, whether it’s good or not,...