How can technology help landlords handle complaints better?
Housing complaint standards have undergone significant changes over the last few years, especially...
Housing complaint standards have undergone significant changes over the last few years, especially...
Over the last few years, customer expectations for service delivery have significantly shifted....
Sustainability is a key consideration for consumers, and the utilities industry is taking notice.
A significant portion of the UK’s infrastructure is well over 100 years old. Time has taken its...
Over the past several years, businesses have found new ways to provide transparent information to...
A field service dashboard can be a powerful tool for your company, offering service management...
In field service, it’s easy to think of customer experience as something that happens between the...
Customer feedback is essential for any company, but when a service appointment might be the only...
When does a field service appointment start? Some would say the answer is “when the technician...