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Localz Blog: self service

5 tips for preventing last-minute cancellations in field service

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...

5 ways digital self-service tech improves field service customer satisfaction

Let this sink in: Customers actually want to solve their own problems. 

7 reasons to implement a tenant self-service portal

The buzzword to know about serving tenants these days is “self-service.” All about empowering...

How to empower field service customers with a self-service portal

A field service portal is a win-win for everyone, empowering modern customers with the self-service...

How self-service automation can reduce call centre inbound calls

It comes as no surprise that customer support teams were stretched thin during the pandemic. In...