Localz Blog

How top retailers transformed customer experience during the pandemic

By Localz

Customer experience has been drastically affected by the global pandemic brought on by COVID-19. For many retailers,...

Tags: Customer Success Stories- Collection- Customer Experience- Retail- click & collect

Designing a customer counter app to protect staff and shoppers

Shortly after our team switched to remote working following Covid-19 restrictions, we asked ourselves: How could we...

Tags: Customer Experience- Retail- retailer- count me in

Count Me In: the clicker counter app for retailers

By Localz

Social distancing regulations have forced retailers to rethink everything, including how to reduce and manage in-store...

Tags: Customer Experience- Retail- retailer- count me in

Top 5 Tips for Retailers to win in the IConomy

Consumers today expect to be treated as individuals. They are all about ‘What I want, where I want, when I want’.


Tags: Collection- Retail- Australia

Delivery is the Critical Link in Customer Experience

We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they...

Tags: Customer Experience- Events- Iconomy- Last Mile- Retail

Introducing Iconomy Fulfilment at the Next Retail Fulfilment Summit

Tim Andrew CEO and founder will talk about the impact of the ‘On Demand Economy’ trending across all areas of retail. 

Tags: Collection- Events- Iconomy- Last Mile- Retail- Summit

Localz Closes Series a Round to Deliver Happiness

Localz technology helps leading global logistics, retail and service companies to pivot from a company whose customers...

Tags: Delivery- Last Mile- Logistics- Retail

Localz And Reelyactive Partner To Create Smart Spaces

Localz and reelyActive are partnering to use the latest in location technology to create smart spaces.

Tags: Beacon- Partners- reelyactive- Retail- smart space

Localz Partners with Stratacache

Localz is very excited to announce our new partnership with Stratacache, digital signage experts. Together Localz...

Tags: Stratacache- Customer Experience- Digital- Location- Partners- Retail

Localz & Teradata Killer Retail Experience: Part Two

What makes a killer retail experience? Retailers need to think about delivering a unique experience, which is relevant...

Tags: Customer Experience- digital receipts- Events- online- Retail

Why In-Store Mobile is Massive for Retailers and their Customers

In 2015, for the first time ever, smartphones overtook laptops as the UK’s most widely-used internet-enabled devices...

Tags: App- Beacon- Guest Blog- in-store- Location- mobile- Retail

Find the Perfect Match

What if there is a simple way to receive pairing recommendations on your device whilst walking between aisles in a...

Tags: Beacon- Location- Micro-Location- Retail- Use Cases

Click & Collect solution business case - best resources

Writing a business case to deploy or enhance click & collect offerings in retail? We’ve assembled a collection of the...

Tags: Collection- Retail

Top 3 reasons why UK shoppers use click and collect

Shopping for products online and collecting the order from a local store later has changed the way customers shop. With...

Tags: Collection- Delivery- Retail- time-saving- UK

Localz and Stratacache at RBTE 2016

Over the past two days, Localz exhibited at the Retail Business Technology Expo (RBTE) 2016 in Olympia, London. The...

Tags: Stratacache- Collection- Events- Location- Retail

The increased need for a human connection in retail

While talking at the recent Killer Retail Experience about the blurring of the lines between online and offline...

Tags: Collection- Human Connection- Micro-Location- Retail- Value

Localz and Teradata Event: Killer Retail Experience 2016

Yesterday, Localz was part of an amazing event, called the Killer Retail Experience. We co-hosted this event with our...

Tags: Collection- Events- Peerius- Retail- Teradata

Localz Improved Customer Experience in Woolworths Australia: Part Two

This is part two of the series on how Localz has helped Woolworths Australia improve customer service using location...

Tags: Customer Success Stories- product information- real-time- Retail- Woolworths

Localz at NRF 2016

Localz was excited to be at National Retail Federation's 105th Annual Expo in New York City. The biggest retail event...

Tags: Stratacache- Events- NRF- Retail

Localz Improved Customer Experience in Woolworths Australia: Part One

“This is much more professional and matching the in-store experience with that experience online. It’s all about...

Tags: Beacon- Collection- order collection- Retail- Woolworths

Click & Collect Results for UK Christmas 2015

An increasing number of retailers offer a Click & Collect service to make the customer shopping experience simpler,...

Tags: Christmas- Collection- John Lewis- online- Retail

Beacon-Triggered Coupons to Reach 1.6 Billion in 2020

As the number of mobile shoppers continues to rise, retailers are looking for various ways to engage with their...

Tags: Beacon- brand loyalty- Juniper Research- mobile coupons- Retail

Seven Ways Beacons Benefit Customers

Since the introduction of iBeacon by Apple in 2013, more and more companies have embraced beacon technology and applied...

Tags: Beacon- delivery tracking- discounts- indoor navigation- offers- Retail

What Retailers Should Expect in 2016

It is December, the season of thinking ahead and planning for the New Year. With 2016 around the corner, retailers...

Tags: Beacon- IoT- Marketing- mobile commerce- Retail- trends

Top Three Retailers’ Strategies During the Christmas Period

Christmas is in seven days and people are panicking about presents. Store shelves are filling up with extra stock and...

Tags: Adverts- Christmas- discounts- Marketing- Retail- Same-day delivery

More Push Notifications and Customers' Responses on Black Friday 2015

A Black Friday shopping report published by Localz' partner Urban Airship, showed that the number of customers shopping...

Tags: customer response- Black Friday- Marketing- Push Notifications- Retail- Urban Airship

The Five Most Common Questions From Retailers

Over the past 6 months, I’ve had the pleasure of meeting a range of people from operations, business  insight,...

Tags: Apple- Eddystone- Google- Location- Micro-Location- Retail

Localz Won IDEAS 2015, Organised by Dagrofa and CAPNOVA

Localz was chosen as the most creative innovator in the retail sector at IDEAS 2015, by impressing the audience with...

Tags: Dagrofa- Bikezac- CAPNOVA- Denmark- Events- IDEAS 2015- innovation- Retail

Localz a Finalist at CAPNOVA Dagrofa IDEAS 2015

Localz is excited to be one of the 17 finalists at the Danish innovation competition IDEAS 2015, sponsored and...

Tags: Dagrofa- CAPNOVA- Events- food industry- IDEAS 2015- Retail

Are Retailers Ready for Black Friday?

Black Friday. One of the biggest shopping days of the year, where retailers sell products at the lowest prices...

Tags: customer service- Deals- Black Friday- Customer Experience- Location- Micro-Location- Retail

Geo-fencing or Beacons?

The buzz around businesses using location technology to connect with their customers via their smartphones is quite...

Tags: Beacon- Geo-fencing- Location- Micro-Location- Retail

How Not to Drive Your Customers Away

John Timmerman, Teradata’s Global Industry Evangelist, inspired an article in CMO recently titled Five epic marketing...

Tags: Beacon- Customer Experience- Marketing- micro-location technology- Retail- Teradata- Woolworths

Localz wins Connected Customer award during Retail Recharged

On Tuesday, 20th October 2015, Localz won the Connected Customer award during Retail Recharged. This win is a result of...

Tags: Award- Customer Connected- Location- Media- Retail

Localz exhibited at KDS Retail Solutions Day 2015

The last couple of weeks have kept Localz particularly busy with participation in a number of events around the world....

Tags: Events- KDS Retail Solutions- micro-location- Retail

Tim Andrew at Meet the Makers x Retail Innovations conference

Tags: Drugstore- Events- micro-location- Publicis- Retail

Localz Runners-up in Retail Week House of Fraser Hackathon

After the dust has settled, the coffee cups have been cleared away and the laptop lids have been folded back down, its...

Tags: Beacon- Collection- Customer Experience- Hackathon- Retail- Staff Efficiency

The Click & Collect Phenomenon: Part One.

This is part one of our three part series on the rise of Click & Collect, and how top retailers are using location...

Tags: Collection- John Lewis- Retail

Pharmacy Deployment Of IBeacons

Just as medication has evolved and developed over time, as has our use of technology. We are now visiting pharmacies...

Tags: Beacon- Life Sciences- Pharmacy- Retail- Use Cases

Never Miss A Delivery Again

Online shopping has been the greatest addition to my life since discovering Pokemon in Primary School.

Tags: Beacon- Delivery- Retail- Tracking- Use Cases

A unique Supermarket Checkout Experience

Wallet, keys, phones, coupon codes, what else do you need to head down to the local supermarket? Sometimes it can feel...

Tags: Beacon- frictionless payment- Payments- Retail- Use Cases

Hunt for that perfect pair of jeans with beacons

Imagine seeing the perfect jeans online, but you're sceptical, you've been fooled many times before believing that they...

Tags: Retail- Use Cases

Retail Technology Year In Review: 2014

Mobile payment breakthroughs, website teething troubles, major retailer mergers and the growing importance of science...

Tags: Media- Retail- Technology

Queues? In the future we don't need queues...

Photograph: Toshifumi Kitamura/AFP/Getty Images

Tags: Customer Success Stories- Collection- Retail- Use Cases