Convenient click and collect no longer “nice to have” for retailers
11 minutes read
COVID-19 has changed normal ways of living, and social distancing measures have increased the demand for contactless click and collect services.
Localz Blog: order collection
Localz Improved Customer Experience in Woolworths Australia: Part One
4 minutes read
“This is much more professional and matching the in-store experience with that experience online. It’s all about winning from a customer point of view – the store process is the same. But it’s about reducing service times for the customer.”