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Field Services Last Mile user experience Utility
Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...
Field Services Last Mile mobile user experience
Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...
Customer Experience Iconomy Last Mile on demand
One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic Car Museum. We were delighted to be joined by leaders from Telstra, GS1, NBN Co, Zebra...
Customer Experience Iconomy Last Mile ICurve
Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around scheduled appointments. What is the emotional impact of delivery appointments...
Customer Experience Events Iconomy Last Mile Retail
We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they want them. They want transparency, a personalised and connected customer...
Customer Experience Iconomy Last Mile People
The majority of established enterprise businesses involved in the delivery of products or services to end consumers are rational, logical and economic.
Events Field Services Iconomy Last Mile Utility
What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other industries are challenging energy providers to keep pace.
Delivery Events Iconomy Last Mile on demand
Our CEO Tim Andrew joins Bea Warner of Exaactly, Andrew Mukerjee of Brisqq, David Saenez of Stuart and Alex Perez Fagero of what3words, on a panel at The Delivery Conference 2018.
Delighted to kick off the year with a guest post by Localz friend and retail expert, Jonathan Reeve, giving his thoughts on what Retailers can expect in 2018.
Award Delivery DPD Events Last Mile Location micro-location
Localz has been named as a finalist in the prestigious ASCL Awards 2017 in the International Supply Chain category. The Awards will take place on Friday 17 November at The Grand Ballroom, Luna...