Localz Blog: Last Mile

For last-mile customer experience, communication is key

Shifting consumer expectations are reshaping last-mile delivery across industries.

The pandemic...

The Emotional Irrational and Uneconomic Consumer

One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic...

Anxiously Waiting - Delivering stress free services to today's consumers

Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional...

Delivery is the Critical Link in Customer Experience

We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their...

Delivering to the Irrational, Emotional and Uneconomic Consumer

The majority of established enterprise businesses involved in the delivery of products or...

Consumers are Forcing Changes in How Retailers and Carriers do Business

Delivery can ‘make or break’ a brand’s reputation.