Localz Blog: housing

How can technology help landlords handle complaints better?

Housing complaint standards have undergone significant changes over the last few years, especially...

The typical tenant experience has traditionally looked a lot like this: create a maintenance...

The Uberization of the field services sector has made it crystal clear that customers demand...

As with every industry, the pandemic severely disrupted social housing, especially maintenance and...

Social housing property maintenance has been a hot topic for housing executives for a while now,...

As with any business, increasing customer satisfaction is important. But being “customer-centric”...

Customers almost always have feedback after a service engagement and, whether it’s good or not,...

Time is of the essence when it comes to tenant concerns. Tenants don’t want to sit around waiting...

Effective last mile customer engagement isn’t out of reach. In fact, it’s the surprisingly simple...