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Localz Blog: Field Services (2)

The forgotten housing customer feedback rule

For many years, the measurement of customer satisfaction (CSAT) has played an important role in the

7 innovative ways to communicate with customers

The pandemic changed a lot about field service. During times of lockdowns and high COVID...

Water 2020: “Uberizing” the Water Sector

In many ways, the third decade of the twenty-first century is shaping up to be the age of the...

How field service companies can embrace the grown up gig economy

There are around  4.7 million gig workers in the UK at the moment. Consumer demands for “instant”...

Wates Living Space introduces innovative new tracking service

Leading affordable housing maintenance provider, Wates Living Space, has introduced a new repairs...

Why proof of delivery is a game changer in the equipment rental industry

In today’s digital age, complex proof of delivery workflows are becoming a necessity for heavy ...

How to increase first-time access rates in 2020

Living in an on-demand economy has consequential effects on standard service appointments. Four...

DWSS “Uberizes” the day of service

DW is a leader in responsive repairs and it is vital to keep innovating and updating its services...

Inside HSS Hire's digital transformation

HSS Hire is a leading supplier of tool and equipment rentals in the UK with over 200 local...