Housing customer feedback – what’s the point?
For many years, the measurement of customer satisfaction (CSAT) has played an important role in...
Localz Blog: Field Services
7 ways to connect with customers on the day of service
Customer experience is now more important than ever. Measures that used to be seen as nice but...
Water 2020: “Uberizing” the Water Sector
In many ways, the third decade of the twenty-first century is shaping up to be the age of the...
How field service companies can embrace the grown up gig economy
There are around 4.7 million gig workers in the UK at the moment. Consumer demands for...
Wates Living Space introduces innovative new tracking service
Leading affordable housing maintenance provider, Wates Living Space, has introduced a new...
Why proof of delivery is a game changer in the equipment rental industry
In today’s digital age, complex proof of delivery workflows are becoming a necessity for heavy ...