Last Mile   user experience   mobile   Field Services

Utilities customers want communication their way

Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...

Delivery   Events   Field Services   Zebra

The Future of Delivery and Field Service Technology Solutions Seminar

Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.

Events   Field Services   Iconomy   Last Mile   Utility

Utilities and Services: Customer Service is the Boardroom Topic of 2018

What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other industries are challenging energy providers to keep pace.