Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...
Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.
What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other industries are challenging energy providers to keep pace.
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