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Localz Blog: field service (4)

Improving the tenant experience with field service tracking

Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...

How to create a field service portal for customers (and improve satisfaction)

When it comes to managing field service appointments, customer expectations are through the roof....

Field operations: The hidden ROI of customer engagement

Customer expectations are shaped by their experiences across other sectors. Real-time updates and...

Customer communication: The key to remobilising housing appointments

As lockdown measures ease, housing providers are gradually reinstating repair and maintenance...

The Gig Economy and Field Service: Customer Perception

An important question remains when it comes to the gig economy. What about the perception of the...

FieldAware Partners with Localz to Uberize the Day of Service for Customers

FieldAware, the leader in made-for-mobile, cloud-based field service hub solutions, and Localz, the...

Handling Delays and Uncertainty for an Uberized Day of Service

We are part of a tech-savvy nation who have become accustomed to instantly connected services like...

Debunking the myths of the gig economy

The gig economy is a buzzword that has been in the peak interest of the media over the past few...