Localz Blog

The Gig Economy and Field Service: Customer Perception

By Localz

An important question remains when it comes to the gig economy. What about the perception of the gig worker in the eyes...

Tags: Customer Experience- Uberization- mobile workforce- field service- Gig Economy

FieldAware Partners with Localz to Uberize the Day of Service for Customers

By Localz

FieldAware, the leader in made-for-mobile, cloud-based field service hub solutions, and Localz, the leader in real-time...

Tags: Customer Experience- Uberization- mobile workforce- field service

Handling Delays and Uncertainty for an Uberized Day of Service

By Localz

We are part of a tech-savvy nation who have become accustomed to instantly connected services like Uber, Amazon Prime...

Tags: Customer Experience- Uberization- mobile workforce- field service

Debunking the Myths of the Gig Economy

By Localz

The gig economy is a buzzword that has been in the peak interest of the media over the past few years. Gig work is...

Tags: Customer Experience- Uberization- mobile workforce- field service- Gig Economy

Gig Economy: Pros and Cons

By Localz

The field service sector is one that uses a blended workforce, utilising both internal and 3rd party labour, and this...

Tags: Customer Experience- Uberization- mobile workforce- field service- Gig Economy

COVID-19: How To React, Recover and Restore

By Localz

We’re helping our partners and customers rapidly evolve their day of service strategies to adapt to COVID-19. This...

Tags: Customer Experience- mobile workforce- field service- COVID-19

Why Field Service Needs The Gig Economy [Video]

By Localz

The pressure on field service companies is perhaps greater than it ever has been. As we, as a society embrace an...

Tags: Customer Experience- Uberization- mobile workforce- field service- Gig Economy

COVID-19: The Impact On Customer Experience and Your Mobile Workforce

By Localz

There is no longer ‘business as usual.’ Customer awareness, concern, and reaction to COVID-19 is rapidly shifting...

Tags: Customer Experience- field service- COVID-19

Knock knock....who’s there? Safeguarding Customers and Mobile Workers

In these extraordinary times, we are all hyper-aware of who we are interacting with on a day-to-day basis. This...

Tags: Customer Experience- field service- COVID-19

Redesigning Products for a Better Customer Experience

Localz aims to make the day of service awesome. The customer web portal is the main point of interaction between your...

Tags: UI- user experience- customer expectations- product-led- on my way- Uberization- field service- user centred design- software development