Localz Blog: field service

How customer empowerment can help altnet providers to meet installation targets

Our work, leisure and consumer lives increasingly take place online. Fast broadband has become...

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...

Let this sink in: Customers actually want to solve their own problems.

Over the last few years, customer expectations for service delivery have significantly shifted....

If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...

Sustainability is a key consideration for consumers, and the utilities industry is taking notice.

A significant portion of the UK’s infrastructure is well over 100 years old. Time has taken its...

Over the past several years, businesses have found new ways to provide transparent information to...

A field service dashboard can be a powerful tool for your company, offering service management...