8 Appointment Notifications to Send to Field Service Customers
Improving field service customer satisfaction has never been easy. Now, with advanced...
Localz Blog: field service
How Can Self-Service Empower Field Service Customers?
It’s no secret that we’re big believers in empowering customers to self-service. In fact, it’s...
Improving the tenant experience with field service tracking
Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...
How to create a field service portal for customers (and improve satisfaction)
When it comes to managing field service appointments, customer expectations are through the...
Field operations: The hidden ROI of customer engagement
Customer expectations are shaped by their experiences across other sectors. Real-time updates...
Water appointments: CX best practices from energy & property leaders
In its most recent price review (PR19), Ofwat introduced the Customer Measure of Experience...
Customer communication: The key to remobilising housing appointments
As lockdown measures ease, housing providers are gradually reinstating repair and maintenance...
The Gig Economy and Field Service: Customer Perception
An important question remains when it comes to the gig economy. What about the perception of the...
FieldAware Partners with Localz to Uberize the Day of Service for Customers
FieldAware, the leader in made-for-mobile, cloud-based field service hub solutions, and Localz,...