Localz Blog: Customer Success Stories

How top retailers transformed customer experience during the pandemic

2 minutes read

Customer experience has been drastically affected by the global pandemic brought on by COVID-19. For many retailers, this has introduced significant problems in providing customers with safe and satisfactory services. For brands that have already been focused on enhancing the customer journey, the last couple of months have accelerated the path to digital transformation. 

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Ride Along with OVO Energy

3 minutes read

OVO Energy has partnered with Localz, leading experts in delivering awesome on the day service, to automate and improve its customer experience platform and overall efficiencies.

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The “intrusive” smart meter: be careful not to add insult to injury

5 minutes read

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers are finding the process painful and intrusive. Consumers have been wrongly informed over the cost of the devices and suppliers have been forceful in the approach to installation. Consumers are crying out for change.

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Localz Last Mile Delivery for DPD UK

4 minutes read

 DPD has launched Your DPD, a new mobile app which allows customers to track their deliveries. Customers can update their delivery preferences while the parcel is in-flight.

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Localz Improved Customer Experience in Woolworths Australia: Part Two

2 minutes read

This is part two of the series on how Localz has helped Woolworths Australia improve customer service using location technology.

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BPL Digital and Localz partner for Grand National Fast Track

3 minutes read

What’s the most annoying thing about attending big events? Waiting in queues for a drink.

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