Localz Blog

How top retailers transformed customer experience during the pandemic

By Localz

Customer experience has been drastically affected by the global pandemic brought on by COVID-19. For many retailers,...

Tags: Customer Success Stories- Collection- Customer Experience- Retail- click & collect

Ride Along with OVO Energy

OVO Energy has partnered with Localz, leading experts in delivering awesome on the day service, to automate and improve...

Tags: Customer Success Stories- user experience- utilities

The “intrusive” smart meter: be careful not to add insult to injury

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers...

Tags: Customer Success Stories- user experience- Utility- Smart Meters

Localz Last Mile Delivery for DPD UK

 DPD has launched Your DPD, a new mobile app which allows customers to track their deliveries. Customers can update...

Tags: Customer Success Stories- Delivery- DPD- Last Mile

Localz Improved Customer Experience in Woolworths Australia: Part Two

This is part two of the series on how Localz has helped Woolworths Australia improve customer service using location...

Tags: Customer Success Stories- product information- real-time- Retail- Woolworths

BPL Digital and Localz partner for Grand National Fast Track

What’s the most annoying thing about attending big events? Waiting in queues for a drink.

Tags: Customer Success Stories- Beacon- grand national

Woolworths Plans Beacons Rollout to Improve Click-and-collect Service

Supermarket giant Woolworths has completed a proof-of-concept trial with one store using proximity marketing technology...

Tags: Customer Success Stories- Collection- Woolworths

Queues? In the future we don't need queues...

Photograph: Toshifumi Kitamura/AFP/Getty Images

Tags: Customer Success Stories- Collection- Retail- Use Cases