Utility   user experience   Customer Success Stories   Smart Meters

The “intrusive” smart meter: be careful not to add insult to injury

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers are finding the process painful and intrusive. Consumers have been wrongly...

Customer Success Stories   Delivery   DPD   Last Mile

Localz Last Mile Delivery for DPD UK

 DPD has launched Your DPD, a new mobile app which allows customers to track their deliveries. Customers can update their delivery preferences while the parcel is in-flight.

Customer Success Stories   product information   real-time   Retail   Woolworths

Localz Improved Customer Experience in Woolworths Australia: Part Two

This is part two of the series on how Localz has helped Woolworths Australia improve customer service using location technology.

Beacon   Customer Success Stories   grand national

BPL Digital and Localz partner for Grand National Fast Track

What’s the most annoying thing about attending big events? Waiting in queues for a drink.

Customer Success Stories   Woolworths   Collection

Woolworths plans national beacons rollout to improve click-and-collect customer service

Supermarket giant Woolworths has completed a proof-of-concept trial with one store using proximity marketing technology to improve customer service around click-and-collect

Customer Success Stories   Retail   Use Cases   Collection

Queues? In the future we don't need queues...

Photograph: Toshifumi Kitamura/AFP/Getty Images