Localz Blog: customer satisfaction

How customer empowerment can help altnet providers to meet installation targets

Our work, leisure and consumer lives increasingly take place online. Fast broadband has become...

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...

We are already two months into 2023 and it has been an intense start already. So what does the...

Let this sink in: Customers actually want to solve their own problems.

Customer satisfaction is the key to pretty much any organisation’s success. It’s a reflection of...

In field service, it’s easy to think of customer experience as something that happens between the...

These days, everything has been “Uberized.” Customers have come to expect that when they order...

The pandemic made delivering certain essential services a lot more challenging: Mobile workers such...

The day of service is when the magic happens—or doesn’t, if you can’t provide customers with...