Localz Blog: Customer Experience (5)

COVID-19: The impact on customer experience and your mobile workforce

There is no longer ‘business as usual.’ Customer awareness, concern, and reaction to COVID-19 is...

Knock knock....who’s there? Safeguarding customers and mobile workers

In these extraordinary times, we are all hyper-aware of who we are interacting with on a...

Wates Living Space introduces innovative new tracking service

Leading affordable housing maintenance provider, Wates Living Space, has introduced a new...

How to increase first-time access rates in 2020

Living in an on-demand economy has consequential effects on standard service appointments. Four...

DWSS “Uberizes” the day of service

DW is a leader in responsive repairs and it is vital to keep innovating and updating its...

Measuring tenant satisfaction using real-time feedback

As a housing provider or contractor, how do you measure satisfaction around repairs and...

Inside HSS Hire's digital transformation

HSS Hire is a leading supplier of tool and equipment rentals in the UK with over 200 local...

3 Ways to increase equipment collection success

How much is your last mile strategy worth? For heavy equipment rental and leasing companies,...

5 Ways utility companies use Localz to elevate customer experience

Today’s digitally connected consumer has come to expect transparency, visibility and control...