on demand Iconomy Last Mile Customer Experience
One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic Car Museum. We were delighted to be joined by leaders from Telstra, GS1, NBN Co, Zebra...
ICurve Iconomy Last Mile Customer Experience
Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around scheduled appointments. What is the emotional impact of delivery appointments...
Research E-retail Iconomy Customer Experience
We know parcel shipping volumes have been on the up, but what’s surprising is the scale of the surge.
Customer Experience Events Iconomy Last Mile Retail
We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they want them. They want transparency, a personalised and connected customer...
Customer Experience Iconomy Last Mile People
The majority of established enterprise businesses involved in the delivery of products or services to end consumers are rational, logical and economic.
Customer Experience Stratacache Partners Digital Retail Location
Localz is very excited to announce our new partnership with Stratacache, digital signage experts. Together Localz and Stratacache will deliver high-impact, responsive digital merchandising...
Customer Experience geofence Micro-Location Woolworths Location
Modern shoppers don’t shop online or offline – they just shop. If a customer is browsing online and receives a great personalised online experience, they expect that to translate into their...
Customer Experience digital receipts online Events Retail
What makes a killer retail experience? Retailers need to think about delivering a unique experience, which is relevant to the customer and to their brand. In order to do so, retailers should...
Customer Experience Dusk Mobile mobile technology Staff Efficiency Beacon Partners Guest Blog
Dusk Mobile works with large enterprises to solve efficiency challenges through introducing innovative mobile technologies. These range from apps to beacons, telematics to mobile device management...
Black Friday Customer Experience customer service Deals Micro-Location Retail Location
Black Friday. One of the biggest shopping days of the year, where retailers sell products at the lowest prices possible. The phenomenon started in the USA, but recently more and more retailers around...
Bluetooth Customer Experience GPS Micro-Location privacy Privacy & Security retailer Location
Retailers need as much information as possible about their customers in order to provide the best customer experience. They ask many questions about who their customers are, where they are from and...