Localz Blog: Customer Experience

8 Appointment Notifications to Send to Field Service Customers

Improving field service customer satisfaction has never been easy. Now, with advanced...

How Can Self-Service Empower Field Service Customers?

It’s no secret that we’re big believers in empowering customers to self-service. In fact, it’s...

Improving the tenant experience with field service tracking

Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...

How to create a field service portal for customers (and improve satisfaction)

When it comes to managing field service appointments, customer expectations are through the...

Optimising the last mile with automation creates big savings

When you think of last-mile automation, you might think about delivery drones and self-driving...

3 key last-mile tracking features for customer satisfaction

Customers have high expectations when they order online. In addition to lightning-fast delivery...

What to look for in last-mile delivery management software

E-commerce and online ordering have exploded over the last few years, and the pandemic has only...

Proof of delivery: An essential part of the last mile

Tech-powered giants like Amazon and food delivery apps have set customer expectations sky-high...

For last-mile customer experience, communication is key

Shifting consumer expectations are reshaping last-mile delivery across industries.

The pandemic...