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Localz Blog: customer engagement (2)

9 best practices for collecting customer feedback

Customer feedback is essential for any company, but when a service appointment might be the only...

6 benefits of proactive communication in customer portals

When does a field service appointment start? Some would say the answer is “when the technician...

UK social housing statistics 2022: repairs and maintenance

Social housing property maintenance has been a hot topic for housing executives for a while now,...

Missed repair appointments: The cost and cause

Even a few years after the onset of the pandemic, slowdowns continue to beleaguer nearly every...

The future of the digital-first experiences

The pandemic has changed the way the world works in many ways, not least how we use technology.

7 KPIs to measure when optimising your click and collect strategy

These days, it’s not so much a question of whether you have a click and collect strategy — it’s a...

How Vale of Aylesbury reduced no-access by 37%

Time is of the essence when it comes to tenant concerns. Tenants don’t want to sit around waiting...

Winning buy-in for field service customer engagement software

If you’re reading this, you already know that Localz is the field service customer engagement...

The value of customer engagement software for property maintenance companies

Effective last mile customer engagement isn’t out of reach. In fact, it’s the surprisingly simple...