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5 tips for preventing last-minute cancellations in field service
Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...
Localz Blog: customer engagement
2023 outlook: Customer engagement and customer experience trends
We are already two months into 2023 and it has been an intense start already. So what does the...
5 ways digital self-service tech improves field service customer satisfaction
Let this sink in: Customers actually want to solve their own problems.
7 reasons to implement a tenant self-service portal
The buzzword to know about serving tenants these days is “self-service.” All about empowering...
How to empower field service customers with a self-service portal
A field service portal is a win-win for everyone, empowering modern customers with the self-service...
How can technology help landlords handle complaints better?
Housing complaint standards have undergone significant changes over the last few years, especially...
5 reasons customers love real-time service delivery tracking
Over the last few years, customer expectations for service delivery have significantly shifted....
Why does first-time fix rate matter in field service?
If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...
How to improve your pest control company’s customer satisfaction and engagement
Customer satisfaction is the key to pretty much any organisation’s success. It’s a reflection of...