Localz Blog: customer engagement

5 tips for preventing last-minute cancellations in field service

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...

We are already two months into 2023 and it has been an intense start already. So what does the...

Let this sink in: Customers actually want to solve their own problems.

The buzzword to know about serving tenants these days is “self-service.” All about empowering...

A field service portal is a win-win for everyone, empowering modern customers with the self-service...

Housing complaint standards have undergone significant changes over the last few years, especially...

Over the last few years, customer expectations for service delivery have significantly shifted....

If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...

Customer satisfaction is the key to pretty much any organisation’s success. It’s a reflection of...