6 benefits of proactive communication in customer portals
When does a field service appointment start? Some would say the answer is “when the technician...
Localz Blog: customer communication
Missed repair appointments: The cost and cause
Even a few years after the onset of the pandemic, slowdowns continue to beleaguer nearly every...
4 communication trends to improve customer experience
The past two years have led to a shift in customer service experiences and expectations across the...
Is your customer communication strategy fit for 2022?
At this point in time, most field service companies use at least some technology to make their...