Localz Blog

Customer communication: The key to remobilising housing appointments

By Localz

As lockdown measures ease, housing providers are gradually reinstating repair and maintenance visits. But with a...

Tags: on my way- housing- mobile workforce- field service- COVID-19

COVID-19: How To React, Recover and Restore

By Localz

We’re helping our partners and customers rapidly evolve their day of service strategies to adapt to COVID-19. This...

Tags: Customer Experience- mobile workforce- field service- COVID-19

COVID-19: Checklist For Contactless Click & Collect

Consumers are continuing to shift their shopping behaviour to Click & Collect and home delivery as they seek to comply...

Tags: Collection- Customer Experience- COVID-19

COVID-19: The Impact On Customer Experience and Your Mobile Workforce

By Localz

There is no longer ‘business as usual.’ Customer awareness, concern, and reaction to COVID-19 is rapidly shifting...

Tags: Customer Experience- field service- COVID-19

Knock knock....who’s there? Safeguarding Customers and Mobile Workers

In these extraordinary times, we are all hyper-aware of who we are interacting with on a day-to-day basis. This...

Tags: Customer Experience- field service- COVID-19

The Vulnerability Challenge

By Localz

Over the last 20 years technology has revolutionised every aspect of our lives. The ways we socialise, shop, learn and...

Tags: Customer Experience- mobile workforce- COVID-19