Localz Blog: Collection (2)

Using mobile devices to manage retail store traffic

Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's...

Convenient click and collect no longer "nice-to-have" for retailers

COVID-19 has changed normal ways of living, and social distancing measures have increased the...

How top retailers transformed customer experience during the pandemic

Customer experience has been drastically affected by the global pandemic brought on by COVID-19....

COVID-19: Checklist for contactless click & collect

Consumers are continuing to shift their shopping behaviour to Click & Collect and home delivery...

The power of mobilising the service desk

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell...

The magic of the shrinking ETA window

Field service and delivery businesses have invested huge amounts of money in scheduling and...

Collection vs delivery for customers and retailers

Collection and pick-up services are now a mandatory part of the mix for retailers. With fast...

Trying to meet customer expectations? Give up….

Over the past four weeks I have had the pleasure of meeting and working with some of the field...

Top 5 Tips for Retailers to win in the IConomy

Consumers today expect to be treated as individuals. They are all about ‘What I want, where I...