Collection   Delivery   customer expectations   product culture

Trying to meet customer expectations? Give up….

By Tim Andrew, Localz CEO 

Over the past four weeks I have had the pleasure of meeting and working with some of the field service and logistics industry thought leaders across three continents....

Collection   Retail   Australia

Top 5 Tips for Retailers to win in the IConomy

Consumers today expect to be treated as individuals. They are all about ‘What I want, where I want, when I want’.

Collection   Events   Iconomy   Last Mile   Retail   Summit

Localz Introducing Iconomy Fulfilment at Next Week's Retail Fulfilment Summit

Tim Andrew CEO and founder will talk about the impact of the ‘On Demand Economy’ trending across all areas of retail. 

Collection   Delivery   Happiness   Iconomy   People

Delivering Happiness

Every business needs a higher purpose, a reason to exist that both leads and transcends what the business does on a day to day basis.

Collection   Delivery   Last Mile   Whitepaper

Whitepaper: What are Customer Expectations at the Last Mile?

Heightened customer expectations of what happens in the last mile of their buying journey have increased competition for retailers and service deliverers alike. With the ever evolving options for...

Collection   Costs   Last Mile   Location

7 Key Challenges with Last Mile Delivery

Low inventory levels, long queues and heavy shopping bags after a busy day at work. Just a few of the reasons why UK customers prefer shopping online. But does home delivery provide more...

Collection   Features   Product Update

Product Update: Localz Click & Collect

Localz is constantly working to improve Localz Click & Collect solution. This latest update gives users the ability to completely configure the Localz Click & Collect application directly from the 

Collection   Delivery   online   service desk   time-saving

Top 10 Tips for a Successful Click and Collect Service

In recent years, click and collect has become very popular to the extent that it is now a vital offering for any large multi-channel retailer. With home deliveries not offering convenient delivery...

Collection   Retail

Click & Collect solution business case - best resources

Writing a business case to deploy or enhance click & collect offerings in retail? We’ve assembled a collection of the top 8 resources and studies covering:

Collection   Delivery   Retail   time-saving   UK

Top 3 reasons why UK shoppers use click and collect

Shopping for products online and collecting the order from a local store later has changed the way customers shop. With high home delivery costs and inconvenient delivery times, click and collect...

Stratacache   Collection   Events   Location   Retail

Localz and Stratacache at RBTE 2016

Over the past two days, Localz exhibited at the Retail Business Technology Expo (RBTE) 2016 in Olympia, London. The event was co-located with Retail Design Expo and Retail Digital Signage Expo, where...

Collection   Human Connection   Micro-Location   Retail   Value

The increased need for a human connection in retail

While talking at the recent Killer Retail Experience about the blurring of the lines between online and offline shopping, I highlighted the rising need for a human connection in the retail...