Click & Collect: Hidden costs of the handover process
As the world continues to battle COVID-19, click and collect, also known as “buy online, pick-up...
Localz Blog: Collection
Using mobile devices to manage retail store traffic
Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's...
Convenient click and collect no longer “nice to have” for retailers
COVID-19 has changed normal ways of living, and social distancing measures have increased the...
How top retailers transformed customer experience during the pandemic
Customer experience has been drastically affected by the global pandemic brought on by COVID-19....
COVID-19: Checklist for contactless click & collect
Consumers are continuing to shift their shopping behaviour to Click & Collect and home delivery...
The power of mobilising the service desk
As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell...