Localz Blog: Collection

Click & Collect: Hidden costs of the handover process

As the world continues to battle COVID-19, click and collect, also known as “buy online, pick-up...

Using mobile devices to manage retail store traffic

Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's...

Convenient click and collect no longer “nice to have” for retailers

COVID-19 has changed normal ways of living, and social distancing measures have increased the...

How top retailers transformed customer experience during the pandemic

Customer experience has been drastically affected by the global pandemic brought on by COVID-19....

COVID-19: Checklist for contactless click & collect

Consumers are continuing to shift their shopping behaviour to Click & Collect and home delivery...

The power of mobilising the service desk

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell...