Localz Blog

Customer experience has been drastically affected by the global pandemic brought on by COVID-19. For many retailers,...

Consumers are continuing to shift their shopping behaviour to Click & Collect and home delivery as they seek to comply...

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell you it is tough out...

Field service and delivery businesses have invested huge amounts of money in scheduling and predictive analysis to try...

Collection and pick-up services are now a mandatory part of the mix for retailers. With fast delivery being the big...

Over the past four weeks I have had the pleasure of meeting and working with some of the field service and logistics...

Consumers today expect to be treated as individuals. They are all about ‘What I want, where I want, when I want’.

We...

Tim Andrew CEO and founder will talk about the impact of the ‘On Demand Economy’ trending across all areas of retail. 

Every business needs a higher purpose, a reason to exist that both leads and transcends what the business does on a day...

Heightened customer expectations of what happens in the last mile of their buying journey have increased competition...

Low inventory levels, long queues and heavy shopping bags after a busy day at work. Just a few of the reasons why UK...

Localz is constantly working to improve Localz Click & Collect solution. This latest update gives users the ability to...

In recent years, click and collect has become very popular to the extent that it is now a vital offering for any large...

Writing a business case to deploy or enhance click & collect offerings in retail? We’ve assembled a collection of the...

Shopping for products online and collecting the order from a local store later has changed the way customers shop. With...

Over the past two days, Localz exhibited at the Retail Business Technology Expo (RBTE) 2016 in Olympia, London. The...

While talking at the recent Killer Retail Experience about the blurring of the lines between online and offline...

Yesterday, Localz was part of an amazing event, called the Killer Retail Experience. We co-hosted this event with our...

“This is much more professional and matching the in-store experience with that experience online. It’s all about...

An increasing number of retailers offer a Click & Collect service to make the customer shopping experience simpler,...

The Guardian article, Does tech mean the end of the line for queuing? (Anne Cassidy, 1 October 2015), suggested that...

After the dust has settled, the coffee cups have been cleared away and the laptop lids have been folded back down, its...

Localz is excited to be selected as one of nine teams in the Retail Week House of Fraser Hackathon. On 15^th and 16th...

Part three in the Click & Collect series. In this final chapter we look at the customer experience and how to create a...

In Part Two in our series on the rise of Click & Collect, we look at innovative ways businesses are using beacons and...

This is part one of our three part series on the rise of Click & Collect, and how top retailers are using location...

Supermarket giant Woolworths has completed a proof-of-concept trial with one store using proximity marketing technology...

Photograph: Toshifumi Kitamura/AFP/Getty Images