3 strategies for boosting field service customer satisfaction
Customer satisfaction is a vital part of any organisation’s long-term success, and it’s especially...
Customer satisfaction is a vital part of any organisation’s long-term success, and it’s especially...
Although “field service management” is a broad term that encompasses a variety of industries, there...
Curbside retail — a type of click & collect strategy that allows customers to place an order...
An omnichannel fulfilment model combines digital and brick &...
Click & collect is an important trend in retail, and it’s not going anywhere.
Brick & mortar retail has survived this long, and despite what the pessimists say, we don’t think...
Changes brought on by the COVID-19 pandemic have altered the retail landscape by popularising new...
As the world continues to battle COVID-19, click and collect, also known as “buy online, pick-up...
Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's important...