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3 strategies for boosting field service customer satisfaction
Customer satisfaction is a vital part of any organisation’s long-term success, and it’s especially...
Localz Blog: Collection
Field service management best practices: 10 expert tips
Although “field service management” is a broad term that encompasses a variety of industries, there...
Does curbside retail have a future post-lockdown?
Curbside retail — a type of click & collect strategy that allows customers to place an order...
Use click & collect to power omnichannel fulfilment services
What is omnichannel fulfilment?
An omnichannel fulfilment model combines digital and brick &...
Building click & collect into your app can be easy
Click & collect is an important trend in retail, and it’s not going anywhere.
The click & collect model is the future of brick & mortar retail
Brick & mortar retail has survived this long, and despite what the pessimists say, we don’t think...
2021 Click & collect statistics that prove it’s here to stay
Changes brought on by the COVID-19 pandemic have altered the retail landscape by popularising new...
Click & Collect: Hidden costs of the handover process
As the world continues to battle COVID-19, click and collect, also known as “buy online, pick-up...
Using mobile devices to manage retail store traffic
Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's important...