Localz Blog: click & collect

7 KPIs to measure when optimising your click and collect strategy

These days, it’s not so much a question of whether you have a click and collect strategy — it’s a...

Consumers want to get things when, where, and how they want — and ASAP. They demand stock certainty...

Customer satisfaction is a vital part of any organisation’s long-term success, and it’s especially...

The “Uberization” of services — that is, linking customers and service providers in real time via...

Although “field service management” is a broad term that encompasses a variety of industries, there...

Curbside retail — a type of click & collect strategy that allows customers to place an order...

An omnichannel fulfilment model combines digital and brick &...

Click & collect is an important trend in retail, and it’s not going anywhere.

Brick & mortar retail has survived this long, and despite what the pessimists say, we don’t think...