Localz Blog: click & collect

Convenient click and collect no longer “nice to have” for retailers

11 minutes read

COVID-19 has changed normal ways of living, and social distancing measures have increased the demand for contactless click and collect services. 

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How top retailers transformed customer experience during the pandemic

2 minutes read

Customer experience has been drastically affected by the global pandemic brought on by COVID-19. For many retailers, this has introduced significant problems in providing customers with safe and satisfactory services. For brands that have already been focused on enhancing the customer journey, the last couple of months have accelerated the path to digital transformation. 

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