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Localz product updates: Manage My Appointments

What’s new: Faster click and collect handover with customer ETA sharing

In the last two years, we’ve witnessed a surge in click and collect usage as consumers favoured...

What’s new: Show customers their place in the queue

When it comes to the last mile of service or parcel delivery, customers expect real-time updates.

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What’s new: Data insights in the dashboard

The Localz dashboard provides a simple interface to keep track of jobs, operatives, customers and...

What’s new: Group chat brings the contact centre into the conversation

Two-way chat provides customers and mobile operatives with an easy way to communicate on the day of...

Operative app powers an awesome experience for field workers and customers

As digital consumers, we’ve learned to expect visibility and control.

Yet when it comes to service...

What's new: Two-way communication and group chat in the background app

Chat My Way provides customers and mobile operatives with an easy way to communicate on the day of...