Localz product updates: Field Services

Manage My Workforce empowers your contact centre with real-time visibility

Field service appointments are complex, with operatives, goods and vehicles on the move. To...

Provide ETA as a service with Localz On My Way

Think about the last time you ordered a pizza, shopped online or hailed a ride. Chances are, you...

Deliver frictionless customer experience with Localz Manage My Appointments

Today’s field service customer expects easy access to information: anything less leads to...

Collect real-time customer feedback with Localz Rate My Experience

Customer engagement has become a priority for field service leaders. Today’s B2C and B2B...

Seamless two-way communication with Localz Chat My Way

For field operations to run smoothly, customer engagement is key. B2B and B2C customers expect...

New alerts for negative feedback

Negative feedback alerts for internal teams are now available.

You’ll also be able to see the...