Localz product updates: Field Services

Localz management dashboard empowers your contact centre with real-time visibility

Field service appointments are complex, with operatives, goods and vehicles on the move. To provide...

Provide ETA as a service with Track My Appointment from Localz

Think about the last time you ordered a pizza, shopped online or hailed a ride. Chances are, you...

Deliver frictionless customer experience with Localz Track My Appointment

Today’s field service customer expects easy access to information: anything less leads to...

Collect real-time customer feedback with Localz Rate My Experience

Customer engagement has become a priority for field service leaders. Today’s B2C and B2B customers...

Seamless two-way communication via Localz Track My Appointment

For field operations to run smoothly, customer engagement is key. B2B and B2C customers expect to...

New alerts for negative feedback

Negative feedback alerts for internal teams are now available.

You’ll also be able to see the...