Localz product updates

What’s new: Show customers their place in the queue

When it comes to the last mile of service or parcel delivery, customers expect real-time updates.

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What’s new: Data insights in the dashboard

The Localz dashboard provides a simple interface to keep track of jobs, operatives, customers and...

What’s new: Easily find and action customer feedback with Rate My Experience

Rate My Experience is a post-appointment feedback tool that closes the loop after service...

What’s new: Group chat brings the contact centre into the conversation

Two-way chat provides customers and mobile operatives with an easy way to communicate on the day of...

Operative app powers an awesome experience for field workers and customers

As digital consumers, we’ve learned to expect visibility and control.

Yet when it comes to service...

Localz management dashboard empowers your contact centre with real-time visibility

Field service appointments are complex, with operatives, goods and vehicles on the move. To provide...