3 minutes read
With the latest update to the Localz platform, the information you provide your customers for tracking the arrival of their technician will be clearer and easier to understand. A new design for the customer portal means customers can more easily find the information they need to feel in control on the day of service.
2 minutes read
Negative feedback alerts for internal teams are now available.
From 9 December, you’ll also be able to see the feedback ratings on the Localz management dashboard making it easy to see if and when negative reviews come in.
2 minutes read
Reassuring your customers is easier than ever. In addition to offering "Uberized" real-time tracking and customer engagement, you can now add driver details for an extra layer of transparency.
Mobile worker or driver details can include profile photo, vehicle license plate number, credentials, and more. Enhance your service experience and ensure the person entering the property is the one expected.
5 minutes read
Being able to view the details of each job or order easily from the Localz Management Dashboard is a real help. Having to scroll endlessly to find the information you’re looking for - not so much.
