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Localz Blog

All the latest news, features & insights on order collection, product and service delivery.

The value of customer engagement software for property maintenance companies

Effective last mile customer engagement isn’t out of reach. In fact, it’s the surprisingly simple...

What to look for in a field service customer feedback management solution

Customers almost always have something to say about their experience. In fact, 41% of consumers say...

8 appointment notifications to send to field service customers

Improving field service customer satisfaction has never been easy. Now, with advanced technology,...

How can self-service empower field service customers?

It’s no secret that we’re big believers in empowering customers to self-service. In fact, it’s one...

Improving the tenant experience with field service tracking

Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...

How to create a field service portal for customers (and improve satisfaction)

When it comes to managing field service appointments, customer expectations are through the roof....

3 strategies for boosting field service customer satisfaction

Customer satisfaction is a vital part of any organisation’s long-term success, and it’s especially...

Field service tracking: sharing technician location with customers

The “Uberization” of services — that is, linking customers and service providers in real time via...

Field service management best practices: 10 expert tips

Although “field service management” is a broad term that encompasses a variety of industries, there...