Localz Blog

All the latest news, features & insights on order collection, product and service delivery.

The click & collect model is the future of brick & mortar retail

Brick & mortar retail has survived this long, and despite what the pessimists say, we don’t...

2021 Click & collect statistics that prove it’s here to stay

Changes brought on by the COVID-19 pandemic have altered the retail landscape by popularising...

Field operations: The hidden ROI of customer engagement

Customer expectations are shaped by their experiences across other sectors. Real-time updates...

Optimising the last mile with automation creates big savings

When you think of last-mile automation, you might think about delivery drones and self-driving...

3 key last-mile tracking features for customer satisfaction

Customers have high expectations when they order online. In addition to lightning-fast delivery...

What to look for in last-mile delivery management software

E-commerce and online ordering have exploded over the last few years, and the pandemic has only...

Proof of delivery: An essential part of the last mile

Tech-powered giants like Amazon and food delivery apps have set customer expectations sky-high...

For last-mile customer experience, communication is key

Shifting consumer expectations are reshaping last-mile delivery across industries.

The pandemic...

Click & Collect: Hidden costs of the handover process

As the world continues to battle COVID-19, click and collect, also known as “buy online, pick-up...