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Guest blog by Nimmity Zappert, Operational Velocity Manager at Localz
Christmas Peak won’t be won by the retailer with the fanciest TV ad. It will be won by delivering to the Individual what they...
Christmas real-time Delivering Happiness
By Tim Andrew, Localz CEO
While we have a number of dogs in our lives/at the office, our connection with canines perhaps runs even deeper than that. A year at Localz is like seven at a...
Customer Success Stories user experience Utility Smart Meters
There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers are finding the process painful and intrusive. Consumers have been wrongly...
Field Services Last Mile mobile user experience
Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...
Customer Experience Iconomy Last Mile on demand
One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic Car Museum. We were delighted to be joined by leaders from Telstra, GS1, NBN Co, Zebra...
Customer Experience Iconomy Last Mile ICurve
Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around scheduled appointments. What is the emotional impact of delivery appointments...
People Values Delivering Happiness
When a business is growing as rapidly as Localz is, it’s very easy to lose touch with what made you the special company that all the clients and team members wanted to join in the first place.
Logistics Disruption Women in Logistics
Women in Logistics: Logistics is changing – Australia needs to catch up.
Customer Experience Iconomy Research E-retail
We know parcel shipping volumes have been on the up, but what’s surprising is the scale of the surge.
Delivery Events Field Services Zebra
Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.
The Iconomy is affecting Utility customers' expectations
Customer Experience Events Iconomy Last Mile Retail
We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they want them. They want transparency, a personalised and connected customer...