Localz Blog

How to create a field service portal for customers (and improve satisfaction)

When it comes to managing field service appointments, customer expectations are through the...

3 strategies for boosting field service customer satisfaction

Customer satisfaction is a vital part of any organisation’s long-term success, and it’s...

Field service tracking: sharing technician location with customers

The “Uberization” of services — that is, linking customers and service providers in real time...

Field service management best practices: 10 expert tips

Although “field service management” is a broad term that encompasses a variety of industries,...

Does curbside retail have a future post-lockdown?

Curbside retail — a type of click & collect strategy that allows customers to place an order...

Use click & collect to power omnichannel fulfilment services

What is omnichannel fulfilment? 

An omnichannel fulfilment model combines digital and brick &...

Building click & collect into your app can be easy

Click & collect is an important trend in retail, and it’s not going anywhere.

The click & collect model is the future of brick & mortar retail

Brick & mortar retail has survived this long, and despite what the pessimists say, we don’t...

2021 Click & collect statistics that prove it’s here to stay

Changes brought on by the COVID-19 pandemic have altered the retail landscape by popularising...