Localz Blog

How can technology help landlords handle complaints better?

Housing complaint standards have undergone significant changes over the last few years, especially...

Over the last few years, customer expectations for service delivery have significantly shifted....

If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...

All customers deserve equal access to utilities. But for some people, losing access to utilities...

Customer satisfaction is the key to pretty much any organisation’s success. It’s a reflection of...

The last mile is one of the most important areas of focus for equipment and tool hire businesses....

The typical tenant experience has traditionally looked a lot like this: create a maintenance...

The Uberization of the field services sector has made it crystal clear that customers demand...

As with every industry, the pandemic severely disrupted social housing, especially maintenance and...