Social housing repairs: Trends for 2021
Despite the challenges of 2020, housing associations have continued to adapt and innovate to...
Despite the challenges of 2020, housing associations have continued to adapt and innovate to...
As a utility provider, there are many good reasons to gather customer feedback.
In its most recent price review (PR19), Ofwat introduced the Customer Measure of Experience...
Due to the COVID-19 pandemic, safety is important to customers. 59% of consumers say it's...
COVID-19 has changed normal ways of living, and social distancing measures have increased the...
Home has never been more important as tenants endure health worries, financial uncertainty and...