Localz Blog

Taking a customer-centric approach with tenant experience software

As with any business, increasing customer satisfaction is important. But being “customer-centric”...

At this point in time, most field service companies use at least some technology to make their...

Customers almost always have feedback after a service engagement and, whether it’s good or not,...

Time is of the essence when it comes to tenant concerns. Tenants don’t want to sit around waiting...

Consumers want to get things when, where, and how they want — and ASAP. They demand stock certainty...

Field service isn’t just about showing up and completing a job — it’s about providing a positive...

If you’re reading this, you already know that Localz is the field service customer engagement...

In these high-anxiety times, it’s perhaps unsurprising that customers are reaching out for more...

For field service companies, first-time fix rate (FTFR) is sometimes treated as the holy grail of...