‘Uberization’ is now listed in the Cambridge dictionary. And it is used daily all over the world to symbolise the shift towards a consumer focused, digital economy, where the dynamics between consumer and provider is equitable, transparent and fair.
The Uberization effect
This Uberization effect has come to all services; where the customer comes first and real-time messaging is key. Next week our Breakfast Panel looks at the shift towards self-service, tracking and real-time two-way communications.
This one minute video shows how Localz swiftly takes service customers to a level of real-time communications over and above Uber: https://youtu.be/UIChnhDeYjM
Localz first Innovation Day is next Thursday at Kindred in Hammersmith - walking distance from the tube.
Localz has grown three fold in the last 18 months, in product, people, customers and geographies.
Come and meet our team, our new Heads of US, our CTO and Australian product team are in town.
Power Breakfast Panel :Thursday 26th September 2019
Experts will discuss real-time communications, customer expectations and the changes that are to come:
- KeyNote Speaker: Claire Rowland - UX Specialist and Author
- Kris Oldland - Field Service News, Editor-in-Chief
- British Gas
If early morning really is not your thing, join us after lunch for an informal Tech Talk - Localz in 15 minutes.
CTO Melvin Artemas, UX Head Myka Hecht-Wendt and Emma Lampert, Global Head of Customer Success, are sharing how we are helping service companies and retailers uberize their communications. Smart messaging and real-time location technology works seamlessly to create the best online, offline and mobile experience. We work with with British Gas, Autoglass, Rentokil, DPD, Woolworths (Australia) and HSS.