Localz

8 Appointment Notifications to Send to Field Service Customers

Improving field service customer satisfaction has never been easy. Now, with advanced...

How Can Self-Service Empower Field Service Customers?

It’s no secret that we’re big believers in empowering customers to self-service. In fact, it’s...

Improving the tenant experience with field service tracking

Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...

How to create a field service portal for customers (and improve satisfaction)

When it comes to managing field service appointments, customer expectations are through the...

3 strategies for boosting field service customer satisfaction

Customer satisfaction is a vital part of any organisation’s long-term success, and it’s...

Field service tracking: sharing technician location with customers

The “Uberization” of services — that is, linking customers and service providers in real time...

Field service management best practices: 10 expert tips

Although “field service management” is a broad term that encompasses a variety of industries,...

Does curbside retail have a future post-lockdown?

Curbside retail — a type of click & collect strategy that allows customers to place an order...

Use click & collect to power omnichannel fulfilment services

What is omnichannel fulfilment? 

An omnichannel fulfilment model combines digital and brick &...