8 Appointment Notifications to Send to Field Service Customers
Improving field service customer satisfaction has never been easy. Now, with advanced...
Localz
How Can Self-Service Empower Field Service Customers?
It’s no secret that we’re big believers in empowering customers to self-service. In fact, it’s...
Improving the tenant experience with field service tracking
Striving for an excellent customer experience is becoming a ubiquitous strategy in almost every...
How to create a field service portal for customers (and improve satisfaction)
When it comes to managing field service appointments, customer expectations are through the...
3 strategies for boosting field service customer satisfaction
Customer satisfaction is a vital part of any organisation’s long-term success, and it’s...
Field service tracking: sharing technician location with customers
The “Uberization” of services — that is, linking customers and service providers in real time...
Field service management best practices: 10 expert tips
Although “field service management” is a broad term that encompasses a variety of industries,...
Does curbside retail have a future post-lockdown?
Curbside retail — a type of click & collect strategy that allows customers to place an order...
Use click & collect to power omnichannel fulfilment services
What is omnichannel fulfilment?
An omnichannel fulfilment model combines digital and brick &...