Localz

How customer empowerment can help altnet providers to meet installation targets

Our work, leisure and consumer lives increasingly take place online. Fast broadband has become...

Cancellations have a way of throwing a wrench in anyone’s plans. But when they’re last-minute,...

Let this sink in: Customers actually want to solve their own problems.

The buzzword to know about serving tenants these days is “self-service.” All about empowering...

Housing complaint standards have undergone significant changes over the last few years, especially...

Over the last few years, customer expectations for service delivery have significantly shifted....

If there’s one thing customers and technicians can agree on, it’s that fixing everything during a...

All customers deserve equal access to utilities. But for some people, losing access to utilities...

Customer satisfaction is the key to pretty much any organisation’s success. It’s a reflection of...