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Localz Named Top Field Service Solution Provider

By Localz

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

Tags: Field Services- mobile technology- Tracking- transformation- User engagement- customer expectations- on my way- Uberization- mobile workforce

Customer Centricity: Lessons from the Energy Sector

By Localz

The utilities industry is currently in a transitional period, moving from a commodities business model to a service...

Tags: transformation- customer expectations- on my way- water

Market Stats in Field Services

By Localz

Today’s individual economy drives customer expectations for higher levels of engagement, communication, and...

Tags: customer service- Field Services- innovation- on my way

Driving Efficiencies in Housing

By Localz
It’s a common perception that the Housing sector has fallen behind with technology. However, it’s becoming absolutely...

Tags: customer response- customer service- innovation- on my way- housing

Stay hydrated at Twenty65 with Lessons from the Energy Sector

By Localz


The annual TWENTY65 conference is just around the corner.

Emma Lampert, Head of Customer Success at Localz will be...

Tags: User engagement- user experience- customer expectations- on my way

Utilities customers want communication their way

By Localz

Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect...

Tags: Field Services- Last Mile- user experience- Utility

Buy versus Build - To build, or not to build, that is the question.

By Localz

We sat down with Ross Nelson, IT Manager for Belron International, who shared his insights on the main considerations...

Tags: Technology- transformation- Belron