Blog

Anna Stileman - Marketing Executive

Delivering first time access - showcasing at the Toughbook Innovation Forum 2019

Localz are delighted to be joining industry leading software experts at the Toughbook Innovation Forum 2019. Our...

Tags: Events- Field Services- innovation

Who will win Christmas Peak?

Guest blog by Nimmity Zappert, Operational Velocity Manager at Localz

Christmas Peak won’t be won by the retailer with...

Tags: Christmas- Guest Blog- ICurve

2018 Retrospective: What happened at Localz this year?

By Tim Andrew, Localz CEO

While we have a number of dogs in our lives/at the office, our connection with canines...

Tags: Christmas- real-time- Delivering Happiness

The “intrusive” smart meter: be careful not to add insult to injury

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers...

Tags: Customer Success Stories- user experience- Utility- Smart Meters

Field Service customers want communication their way in 2018

Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect...

Tags: Field Services- Last Mile- mobile- user experience

Anxiously Waiting - Delivering stress free services to today's consumers

Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around...

Tags: Customer Experience- Iconomy- Last Mile- ICurve

Localz values: helping us scale sustainably

When a business is growing as rapidly as Localz is, it’s very easy to lose touch with what made you the special company...

Tags: People- Values- Delivering Happiness

The Future of Delivery and Field Service Technology Solutions Seminar

Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.

Tags: Delivery- Events- Field Services- Zebra

All Change! Utility Companies are being Forced to Mobilise

The Iconomy is affecting Utility customers' expectations

Tags: Events- Iconomy- Utility

Delivery is the Critical Link in Customer Experience

We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they...

Tags: Customer Experience- Events- Iconomy- Last Mile- Retail

Delivering to the Irrational, Emotional and Uneconomic Consumer

The majority of established enterprise businesses involved in the delivery of products or services to end consumers are...

Tags: Customer Experience- Iconomy- Last Mile- People

Utilities and Services: Customer Service is the Boardroom Topic of 2018

What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other...

Tags: Events- Field Services- Iconomy- Last Mile- Utility

Consumers are Forcing Changes in How Retailers and Carriers do Business

Delivery can ‘make or break’ a brand’s reputation. 

Tags: Delivery- Iconomy- Last Mile- Research