2 minutes read
Localz are delighted to be joining industry leading software experts at the Toughbook Innovation Forum 2019. Our software automates real-time delivery and appointment communication between customers, depots and technicians. Currently deployed by Autoglass, British Gas and the RAC.
5 minutes read
Guest blog by Nimmity Zappert, Operational Velocity Manager at Localz
Christmas Peak won’t be won by the retailer with the fanciest TV ad. It will be won by delivering to the Individual what they want, when they want it and where they want it.
4 minutes read
By Tim Andrew, Localz CEO
While we have a number of dogs in our lives/at the office, our connection with canines perhaps runs even deeper than that. A year at Localz is like seven at a large/enterprise organisation. The pace at which we conceive, create, test, run, deploy and replace parts of our platform stack is immense.
5 minutes read
There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers are finding the process painful and intrusive. Consumers have been wrongly informed over the cost of the devices and suppliers have been forceful in the approach to installation. Consumers are crying out for change.
2 minutes read
Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their smartphone. These connected companies are setting the benchmark for field service companies to follow.
4 minutes read
Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around scheduled appointments. What is the emotional impact of delivery appointments and what do organisations need to be doing to bring their services into the new digital era?
