Blog

We are in the fourth industrial revolution the IConomy, everything is digital, on-demand and putting consumers in...

Following the success of the Innovation Day: the first Uberization event, Localz will be joining industry leaders at ...

Field Service in the early decades of the twenty-first century is an increasingly tricky beast to tame. Customer...

What is happening to the ‘era of the customer’? 

Right now, I feel a little peeved off. 

It’s meant to be the era of...

How can going on strike align with your corporate values?

While we strive to live to our values every day at Localz,...

Joining forces to make the day of service awesome for customers

Localz is feeling great to be working with fellow...

“80% of companies believe they deliver super customer experiences,” but in contrast only “8% of their customers agree.”

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell you it is tough out...

Field service and delivery businesses have invested huge amounts of money in scheduling and predictive analysis to try...

In many cultures, 13 is often considered a lucky number, but there is a new feature in Apple’s latest release of its...

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

• Uber has not only entered the dictionary, it has turned the service world on its head setting a whole new standard for...

OVO Energy has partnered with Localz, leading experts in delivering awesome on the day service, to automate and improve...

Collection and pick-up services are now a mandatory part of the mix for retailers. With fast delivery being the big...

The utilities industry is currently in a transitional period, moving from a commodities business model to a service...

The water sector may have had a monopoly but the demand has come to improve customer experience. The arrival of ...

Today’s individual economy drives customer expectations for higher levels of engagement, communication, and...

The annual TWENTY65 conference is just around the corner.

Emma Lampert, Head of Customer Success at Localz will be...

Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect...

Over the past four weeks I have had the pleasure of meeting and working with some of the field service and logistics...

Consumers today expect to be treated as individuals. They are all about ‘What I want, where I want, when I want’.

We...

We sat down with Ross Nelson, IT Manager for Belron International, who shared his insights on the main considerations...

Localz are delighted to be joining industry leading software experts at the Toughbook Innovation Forum 2019. Our...

Guest blog by Nimmity Zappert, Operational Velocity Manager at Localz

Christmas Peak won’t be won by the retailer with...

By Tim Andrew, Localz CEO

While we have a number of dogs in our lives/at the office, our connection with canines...

There are growing concerns over the smart meter rollout in the UK. With mixed messages and false advertising consumers...

Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect...

One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic Car Museum. We were...

Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around...

When a business is growing as rapidly as Localz is, it’s very easy to lose touch with what made you the special company...

Women in Logistics: Logistics is changing – Australia needs to catch up.

We know parcel shipping volumes have been on the up, but what’s surprising is the scale of the surge. 

Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.

The Iconomy is affecting Utility customers' expectations

We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they...

The majority of established enterprise businesses involved in the delivery of products or services to end consumers are...

What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other...

Delivery can ‘make or break’ a brand’s reputation. 

Tim Andrew CEO and founder will talk about the impact of the ‘On Demand Economy’ trending across all areas of retail. 

Our CEO Tim Andrew joins Bea Warner of Exaactly, Andrew Mukerjee of Brisqq, David Saenez of Stuart and Alex Perez Fagero

Delighted to kick off the year with a guest post by Localz friend and retail expert, Jonathan Reeve, giving his...

Every business needs a higher purpose, a reason to exist that both leads and transcends what the business does on a day...

Hackathons are innovation challenges for skilled developers. Earlier this year (06/05 to 07/05), Nathan Malishev, Josh...

Localz has been named as a finalist in the prestigious ASCL Awards 2017 in the International Supply Chain category. The...

A line up of technology, logistics and location legends were on the panel, “Surviving the on-demand revolution” at the...

Localz technology helps leading global logistics, retail and service companies to pivot from a company whose customers...

A few months back, Localz was struggling to define the category we are growing into dominating. It’s part supply chain,...

Heightened customer expectations of what happens in the last mile of their buying journey have increased competition...

There is an increasing trend for every shop and e-commerce outfit to want to be like Amazon. It is understandable for...

Localz and reelyActive are partnering to use the latest in location technology to create smart spaces.

Localz was excited to join the sneak preview of Kontakt's new Proximity Studio in Berlin. The VIP Launch Party...

For the latest innovations in mobile customer experience to be effective, customers must allow access to location...

Low inventory levels, long queues and heavy shopping bags after a busy day at work. Just a few of the reasons why UK...

Localz is very excited to announce our new partnership with Stratacache, digital signage experts. Together Localz...

Localz is constantly working to improve Localz Click & Collect solution. This latest update gives users the ability to...

Modern shoppers don’t shop online or offline – they just shop. If a customer is browsing online and receives a great...

The banking industry is one of the many industries affected by digital disruption. Banks are looking to meet customer...

What makes a killer retail experience? Retailers need to think about delivering a unique experience, which is relevant...

 DPD has launched Your DPD, a new mobile app which allows customers to track their deliveries. Customers can update...

App…email…in-store…wait, where is my customer going now?

In the past few weeks, we started to share with you what our developers have been up to. Before we get into that, let’s...

At first glance, the results of our survey and research make sober reading. Especially for beacon manufacturers. The...

In recent years, click and collect has become very popular to the extent that it is now a vital offering for any large...

Last week, Localz travelled to Manchester to attend one of the most exciting events this year Business Rocks 2016. With...

In a previous blog, we published the results from our online survey, where respondents explained under what...

In 2015, for the first time ever, smartphones overtook laptops as the UK’s most widely-used internet-enabled devices...

Our most frequently asked question: "How many people have Location Services and Bluetooth activated on their...

With the growing number of online-only retailers, multi-channel retailers face the challenge of fulfilling customers’...

What if there is a simple way to receive pairing recommendations on your device whilst walking between aisles in a...

Writing a business case to deploy or enhance click & collect offerings in retail? We’ve assembled a collection of the...

With 76% of adults in the UK owning a smartphone, marketers are presented with the great opportunity to connect...

Easter is just a few days away and all the shops are stocked with thousands of chocolate eggs. Children around the...

Shopping for products online and collecting the order from a local store later has changed the way customers shop. With...

Imagine how difficult a journey would be if you could only use one means of transport. You can either walk, ride a...

We have done this to make the Localz Spotz platform a safer place and reduce the risk of unwanted changes to...

Over the past two days, Localz exhibited at the Retail Business Technology Expo (RBTE) 2016 in Olympia, London. The...

At Localz we’re continuously looking to make our Localz Spotz platform easier to setup and manage - so we went back to...

While talking at the recent Killer Retail Experience about the blurring of the lines between online and offline...

Yesterday, Localz was part of an amazing event, called the Killer Retail Experience. We co-hosted this event with our...

 This guest blog post was written by Mick McLaughlin, Head of Digital Marketing at Bit10.

This is part two of the series on how Localz has helped Woolworths Australia improve customer service using location...

Localz was excited to be at National Retail Federation's 105th Annual Expo in New York City. The biggest retail event...

“This is much more professional and matching the in-store experience with that experience online. It’s all about...

Studies have found that 70% of online customers buy just once and never return. And who can blame them? There’s plenty...

Since the launch of the first online gambling offering in 1995, online gambling has grown into a well-established...

Localz is pleased to be selected to attend the first Australia-United States Business Week (AUSBW) from 16^th until 26^th...

Localz’ partner, Janus Technology, is exhibiting at Integrated Systems Europe (ISE) show in Amsterdam from 9^th February...

For years, mobile has been heralded as the most important area of focus for marketers. In 2016, this is only going to...

Ordering items online and getting them delivered at home is a popular choice for many shoppers. Having the convenience...

An increasing number of retailers offer a Click & Collect service to make the customer shopping experience simpler,...

London – January 27, 2016 - Localz is excited to announce their partnership with Thunderhead, a recognised leader in...

As the number of mobile shoppers continues to rise, retailers are looking for various ways to engage with their...

Since the introduction of iBeacon by Apple in 2013, more and more companies have embraced beacon technology and applied...

Localz is proud to announce a new partnership with Dusk Mobile, an enterprise mobile solutions company. Dusk Mobile has...

2015 was a very successful year for Localz. Enjoy this video with selected events, awards and hackathons from 2015!

It is December, the season of thinking ahead and planning for the New Year. With 2016 around the corner, retailers...

Christmas is in seven days and people are panicking about presents. Store shelves are filling up with extra stock and...

A Black Friday shopping report published by Localz' partner Urban Airship, showed that the number of customers shopping...

Over the past 6 months, I’ve had the pleasure of meeting a range of people from operations, business  insight,...

Localz congratulates our friends Pocket App for being the Silver Winners at the Digital Experience Awards 2015. They...

Localz was chosen as the most creative innovator in the retail sector at IDEAS 2015, by impressing the audience with...

Localz is pleased to announce a new partnership with Reward Technology, offering a unique RFID loyalty program...

Localz is excited to be one of the 17 finalists at the Danish innovation competition IDEAS 2015, sponsored and...

Dusk Mobile works with large enterprises to solve efficiency challenges through introducing innovative mobile...

Since the emergence of the Internet in the late 1980s, the world as we know it has changed radically. People around the...

Localz is delighted to announce a new partnership with RedEye, the UK customer relationship marketing expert. The core...

Last week, Localz was proud to participate in the HSBC and KPMG Business Innovation Summit 2015. The summit consisted...

Localz is excited to announce our new partnership with HTK, a UK leader in cloud software for Real-Time Customer Value...

Another win for Localz. This time, we won an Enterprise Nation competition, which provided us with James Bailey, a ...

Black Friday. One of the biggest shopping days of the year, where retailers sell products at the lowest prices...

Retailers need as much information as possible about their customers in order to provide the best customer experience....

Localz is pleased to announce a new partnership with multi-talented mobile and e-commerce specialist, Future Platforms...

The buzz around businesses using location technology to connect with their customers via their smartphones is quite...

John Timmerman, Teradata’s Global Industry Evangelist, inspired an article in CMO recently titled Five epic marketing...

Do you remember a time when you had problems with your delivery service or package?

Localz was honoured to be the IBM SmartCamp Australia winner this year. The award was given to the startup company that...

Localz has signed a partnership with Janus Technology, a consultancy company which specialises in technology...

On the 22nd October at Hotel Russell in London, Tim Andrew, Commercial Director at Localz, presented at Digital...

On Tuesday, 20th October 2015, Localz won the Connected Customer award during Retail Recharged. This win is a result of...

This week, Localz is adding a new partner to the list: Bit10. We are looking forward to working with the digital agency...

Following Teradata and Localz announcing a global partnership, Localz is looking forward to attending the Teradata 2015...

The last couple of weeks have kept Localz particularly busy with participation in a number of events around the world....

Localz is excited to announce a global partnership with Teradata. The partnership enables business to provide customers...

I still remember my childhood, where phones were not part of my daily life. A time when I had to go to my friends’...

Localz is excited to announce our new partnership with Rufus Leonard, the number one digital agency of 2015, according...

Ever since Localz won the John Lewis’s first ever incubator JLAB in 2014, we have been curious to see who will take our...

The Guardian article, Does tech mean the end of the line for queuing? (Anne Cassidy, 1 October 2015), suggested that...

Being part of an event such as JustGiving Awards 2015 meant a lot for the Localz team, with the special invite from our...

Last week Localz and our partner Teradata exhibited at DMEXCO 2015 (Digital Marketing Exposition and Conference) where...

After the dust has settled, the coffee cups have been cleared away and the laptop lids have been folded back down, its...

Hot off the press – Localz are delighted to have won the top prize in IBM SmartCamp Australia after pitching against...

Localz is excited to be selected as one of nine teams in the Retail Week House of Fraser Hackathon. On 15^th and 16th...

Part three in the Click & Collect series. In this final chapter we look at the customer experience and how to create a...

The Localz crew have been involved in over a dozen large scale, enterprise oriented, beacon deployments on three...

In Part Two in our series on the rise of Click & Collect, we look at innovative ways businesses are using beacons and...

Smartphones and tablets have been paramount in providing accessibility features for its users. From dictation for the...

This is part one of our three part series on the rise of Click & Collect, and how top retailers are using location...

Micro-location services enable you to digitally connect with people via their smartphone, based on their precise...

Disney is arguably the birthplace of animated genius, creation and vision. Its uniqueness and concern with greatness...

Just as medication has evolved and developed over time, as has our use of technology. We are now visiting pharmacies...

Online shopping has been the greatest addition to my life since discovering Pokemon in Primary School.

There has been an immense amount of excitement and hype around iBeacon technology and what it can and will enable....

Beacons are becoming more common place in public spaces like shopping centres and entertainment venues, but their...

In one of our last blog posts we explored some of the places people could benefit from a deployment of beacons. We...

Wallet, keys, phones, coupon codes, what else do you need to head down to the local supermarket? Sometimes it can feel...

A few places we want beacons to be up and running worldwide to ensure a more seamless experience for our day to day...

Transform imagination into innovation. Localz Director of Business Devlopment, Chris DeRuiter, explores the potential...

A university campus can sometimes feel like a never ending maze. More often than not it's quite large, spread out over...

We have all dreamed of the day our home becomes that little bit smarter. Maybe not quite Jetson level with our very own...

Touching in and touching out everyday can be annoying, especially when you’re prone to loosing your Oyster card to the...

Coming home from work one day to find your four legged friend missing is an extremely stressful scenario. You're unsure...

THE HOTEL OF THE FUTURE

Conferences can be informative, busy and fun all at the same time, but often they can be quite challenging.

Their isn't much information we cant access thanks to internet nor any area of interest we wont find ample resources...

THE AIRPORT OF THE FUTURE

At Localz, we like to imagine the different experiences we could create by working with companies and organisations...

At Localz, we love to work with the best, new and exciting technology to create engaging, targeted and relevant...

What’s the most annoying thing about attending big events? Waiting in queues for a drink.

Keeping on top of daily, weekly and monthly finances can be hard. So we've compiled a short list of some of our...

The Melbourne International Film Festival is coming to town and Localz has thought about how proximity services and...

Localz are excited to be sponsoring the Teradata ONE Marketing Festival, at MGM Grand in Las Vegas from 12^th to 13^th...

On Wednesday, the Localz EU team travelled to Berlin, where we ran a beacon treasure hunt for KPMG Hacknet. Only days...

After consuming almost 3 days worth Red Bull in 24 hours (or a normal amount for a developer) BattleHack London, hosted...

Imagine seeing the perfect jeans online, but you're sceptical, you've been fooled many times before believing that they...

Your favourite restaurant is serving happy hour drinks. They're giving away discounts and vouchers daily, but they have...

Localz, a beacon technology startup. that was founded in Australia, seems to be on a roll in the UK startup scene...

Music Festival apps aren't a new thing, in fact they are pretty well designed and provide a lot of great functions and...

Localz is excited to be selected into the exclusive IBM Global Entrepreneur Program, receiving $120,000 in credits on...

BLE Beacons leverage a common wireless standard that can be detected by nearly every modern smartphone. Because of this...

Speaking at The Drum’s Disruption Day event in London today, John Lewis innovation manager John Vary confirmed the...

Supermarket giant Woolworths has completed a proof-of-concept trial with one store using proximity marketing technology...

As the divide between the online and offline worlds continues to blur, additional applications for this technology seem...

The micro-location services are bridging the gap between online and offline connectivity. The service is inbounded by...

Working with start-ups and embracing a culture of innovation can reveal a new approach to problem-solving, writes...

Localz, a business specialising in micro-location technology, was the winning startup of the first JLAB programme.

The scheme, similar to one set up by retailer John Lewis last year, is intended to get new technology developers to...

Photo: David Cantu https://www.flickr.com/photos/1wideopensky/8580324483/

Speaking about his recent experience with a new car, Duncan Jones, a principal analyst at Forrester, said ambient...

Deal is the latest in a string of acquisitions for the vendor, and will see new omni-channel capabilities introduced...

Department store chain John Lewis is set to run another start-up incubator in 2015, as the retailer plans to begin...

In 2015, consumer expectations will reach new heights when it comes to shopping across channels and devices. To help...

Readers, if you’ve been with us all year you will know what a breathtaking 12 months it’s been in the mobile marketing...

Mobile payment breakthroughs, website teething troubles, major retailer mergers and the growing importance of science...

John Lewis is placing digital innovation at the heart of its marketing agenda with a raft of initiatives designed to...

John Lewis has bought a stake in a retail technology start-up as part of a plan to work with entrepreneurs who can help...

Imagine walking up to a rental car and driving away in mere seconds--no time-consuming front counter interaction...

Are you from, or interested in the Australian Retail Sector? The 2014 BDO Spend Trend report is out featuring updated...

Photograph: Toshifumi Kitamura/AFP/Getty Images

The old face of retail is being disrupted by new technologies and digital behaviour. But it will be those who can...

¿Cuántos de nosotros no quisiéramos evitar las filas? La startup australiana Localz quiere ayudar a las personas a...

Localz, a new indoor GPS-led technology from Australia, is spearheading the collection of data about offline shoppers

Image: The Localz Team picking up the winners prize.

Tech City Insider recently announced their TCi100 list of the 100 most influential people in digital business in the...

Department store John Lewis recently invested £100,000 in micro-location technology startup Localz, which guides...

Two A/NZ company will unite its technology and services with iProximity's customer solutions for proximity marketing

The trial is a partnership between transport company FirstGroup, out of home specialists Exterion Media and NFC...

Marketing and analytics platform combined with Localz's microlocation solutions for beacon, geolocation to help...

We've been working hard developing our integration and distribution partnerships and we're delighted to be able to...

John Lewis is poised to step up its focus on store-based omnichannel projects next year in a bid to make its customer...

Asda is trialling beacon technology at a handful of stores in the UK, as it experiments with new formats to keep...

This issue includes the new Spectator Money supplement, in which I hope you’ll find a bouquet of stimulating ideas. The...

The work that the UKTI put in to attracting and supporting early stage businesses such as Localz makes you realise that...

The retailer is also fine-tuning plans to pilot new micro-location targeting technology from a start-up called...

We've been getting a lot of media recently following the announcements about winning JLAB and becoming part of PayPal's

Photo: Enzina receiving her prize from Tim, Commercial Director of Localz

John Lewis has started looking at what virtual reality (VR) technologies such as Oculus Rift could bring to the...

Shoppers at John Lewis are making the Internet of Things (IoT) a reality in their homes as they look to connected...

Delivery app and mobile menu-ordering service amongst inaugral UK tech companies chosen to join Braintree and PayPal...

It's been a busy couple of weeks for the Localz team, particularly in Europe where, following on from the recent...

Localz, the recently-crowned winner of the John Lewis business incubator JLab, received another boost as it was...

PayPal has selected the five UK tech startups that will move into its London offices for six months as part of a new...

TECHCITYINSIDER100: The first week of October saw location-based technology provider Localz named winner of the...

Localz, the recently-crowned winner of the John Lewis business incubator JLab, received another boost this week as it...

The John Lewis competition winner, selected from this year’s tech-incubator finalists, was announced as micro-location...

Localz has pocketed GBP100,000 (USD160,000) to locate customers. The funding comes from UK retailer John Lewis’ tech...

Localz, a startup that uses positioning technologies including Apple’s iBeacons, WiFi and GPS to calculate a shopper’s...

Micro-location startup Localz has raised £100,000 ($A187,000) after winning European omni-channel retailer John Lewis’...

John Lewis est l’une des chaînes de grands magasins au Royaume-Uni et compte plus de 43 entités à travers l’Angleterre,...

A team of tech entrepreneurs have won a £100,000 investment in an initiative from John Lewis.

Localz, a Melbourne based micro location technology startup, has won an incubator investment from British department...

Start up business Localz has won £100,000 in investment and the chance to trial its micro-location technology with John...

John Lewis has announced Localz, a start-up business specialising in micro-location technology, as the winner of JLAB,...

The iBeacon startup were selected as the winners of the programme by a panel of experts following intensely fought...

For the past 12 weeks, Localz has been fortunate enough to participate in UK Omni-Channel Retailer, John Lewis’s first...

John Lewis will trial beacon technology in-store with the winner of its first JLAB tech incubator, Localz.

What an exciting time for beacon technology and retail. There has always been a lot of promise there, but finally it...

John Lewis is investing £100,000 in beacon tech firm Localz as the UK retailer puts part of its efforts into the...

Retailer John Lewis is investing £100,000 in technology startup Localz, which specialises in micro-location technology.

Following a 12-week incubation period, the JLab panel has selected a winning company which has also received up to...

John Lewis’s technology incubator scheme JLab has selected micro-location mobile start-up Localz as the winner of its...

The retailer has invested $160k (£100k) in the startup, which supplies and manages iBeacon-like technologies, and...

The Localz team spent 12 weeks shaping its solution within the JLAB scheme, and as the winning entry secures a £100,000...

John Lewis will trial beacon technology in-store with the winner of its first JLAB tech incubator, Localz.

The ‘micro-location’ technology business wins £100,000 in investment as well as the chance to trial its solution with...

Localz, a micro-location in-store engagement system, was crowned the winner of JLAB, John Lewis's first technology...

Localz, a startup business specialising in 'micro-location technology', has been crowned the winner of John Lewis's...

John Lewis is set to trial an iBeacon-backed mobile service that will serve promotions and product details to shoppers...

Department store chain John Lewis has named location-based technology solutions firm Localz the winner of its JLAB...

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Localz, a start-up specialising in micro-location technology, has won John Lewis’ technology incubator competition JLab.

John Lewis today announced the winning startup of its first JLabs programme is Localz - a business specialising in...

As winner of the JLabs scheme it will further develop its technology in conjunction with John Lewis to cater for the...

The winner of John Lewis’s start-up competition will be announced on Sunday. Retail Week went to hear the final...

Britain's retail sector is one of the largest in the world, and a vital part of the UK economy. But for those retailers...

Basket abandonment is one of the biggest problems retailers face in the online shopping journey but winners of Retail...

John Lewis wants to see evidence that beacon technology can be used to prompt emotive, "romantic” responses for...

There’s been a flurry of announcements from retailers and brands this year about investments in start-ups, accelerators...

Last week I asked one of the most respected names in identity, access management and data privacy to share his thoughts...

Today marks day 1 of the London based and John Lewis backed JLAB initiative to "shape the retail experience of the...

We just wrapped up at the Teradata Connect conference in London.  It was a very inspiring set of discussions from...

IBeacon technology has so much potential and it seems that UK retailer John Lewis knows that all too well.

Upmarket UK department store chain John Lewis has chosen iBeacon, smart label and in-store digital engagement start-up...

John Lewis’s JLab initiative is one of the first start-up accelerators run by a major retailer in a bid to tap into the...

Melbourne-based start up Localz.co, a company that specialises in helping large enterprise businesses integrate with...

Over 163 firms applied with a range of innovations aimed at improving customer experience and shaping the future of...

John Lewis has picked five start-ups for its technology incubator scheme JLab following a heavy round of pitching at...

John Lewis has narrowed down the 163 start-ups that applied to be part of its JLAB business accelerator to five...

Beacon Toolkit is now available in the app store!  It's totally free, as in no cost to you, no ads and no sharing of...

Bluetooth Smart, aka Low Energy, has massive potential to transform the way we interact with digital things in the...

We divide proximity technologies into complimentary categories - those for absolute and those for relative location...

John Lewis is launching a start-up incubator, JLab, in a bid to tap into innovative ideas from smaller technology...

Details about Apple's iBeacon certification program for Bluetooth Low Energy (BLE) hardware devices were revealed...

The gap between online and offline interaction is closing with the use of micro-location services. Think of it as...

Steve Chung, founder of Snapchat, was recently quoted saying delete is the new default action. Following his $3b...

The gap between online and offline interaction is closing with the use of micro-location services.  So what’s the best...

There's a lot of hype and excitement about iBeacons and BLE hardware and the kind of interactions and use-cases that...

Incumbent retailers can’t ignore the shift in consumer shopping preferences to SoLoME.  Social, Local and Mobile E...

Localz is a SoLoME (social, local, mobile engagement) business that provides a Platform as a Service (PaaS) for...