Last Mile user experience mobile Field Services
Uber, deliveroo and eBay have transformed consumer communication expectations. Consumers are conditioned to expect real-time, relevant information that relates to their appointment direct to their...
on demand Iconomy Last Mile Customer Experience
One of the highlights for Localz this year was to host our Leaders Lunch held at the Fox Classic Car Museum. We were delighted to be joined by leaders from Telstra, GS1, NBN Co, Zebra...
ICurve Iconomy Last Mile Customer Experience
Research by Localz and YouGov revealed a shocking 71% of respondents felt physical and emotional disturbance around scheduled appointments. What is the emotional impact of delivery appointments...
People Values Delivering Happiness
When a business is growing as rapidly as Localz is, it’s very easy to lose touch with what made you the special company that all the clients and team members wanted to join in the first place.
Logistics Women in Logistics Disruption
Women in Logistics: Logistics is changing – Australia needs to catch up.
Research E-retail Iconomy Customer Experience
We know parcel shipping volumes have been on the up, but what’s surprising is the scale of the surge.
Delivery Events Field Services Zebra
Localz joins Exaactly and what3words on Thursday 14th June 2018 for a seminar for customer-centric technology leaders.
The Iconomy is affecting Utility customers' expectations
Customer Experience Events Iconomy Last Mile Retail
We talk about the Individual Economy #Iconomy - the fact that today’s shoppers demand their orders, when and where they want them. They want transparency, a personalised and connected customer...
Customer Experience Iconomy Last Mile People
The majority of established enterprise businesses involved in the delivery of products or services to end consumers are rational, logical and economic.
Events Field Services Iconomy Last Mile Utility
What was clear at last week’s Future of Utilities Summit was that customer experience expectations set by other industries are challenging energy providers to keep pace.
