Localz Blog

7 KPIs to measure when optimising your click and collect strategy

These days, it’s not so much a question of whether you have a click and collect strategy — it’s a...

The past two years have led to a shift in customer service experiences and expectations across the...

As with any business, increasing customer satisfaction is important. But being “customer-centric”...

At this point in time, most field service companies use at least some technology to make their...

Customers almost always have feedback after a service engagement and, whether it’s good or not,...

Time is of the essence when it comes to tenant concerns. Tenants don’t want to sit around waiting...

Consumers want to get things when, where, and how they want — and ASAP. They demand stock certainty...

Field service isn’t just about showing up and completing a job — it’s about providing a positive...

If you’re reading this, you already know that Localz is the field service customer engagement...