Blog

Following the success of the Innovation Day: the first Uberization event, Localz will be joining industry leaders at ...

Field Service in the early decades of the twenty-first century is an increasingly tricky beast to tame. Customer...

What is happening to the ‘era of the customer’? 

Right now, I feel a little peeved off. 

It’s meant to be the era of...

 

‘Uberization’ is now listed in the Cambridge dictionary. And it is used daily all over the world to symbolise the...

How can going on strike align with your corporate values?

While we strive to live to our values every day at Localz,...

Joining forces to make the day of service awesome for customers

Localz is feeling great to be working with fellow...

“80% of companies believe they deliver super customer experiences,” but in contrast only “8% of their customers agree.”

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell you it is tough out...

Field service and delivery businesses have invested huge amounts of money in scheduling and predictive analysis to try...

In many cultures, 13 is often considered a lucky number, but there is a new feature in Apple’s latest release of its...

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

• Uber has not only entered the dictionary, it has turned the service world on its head setting a whole new standard for...