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Localz are Uberizing the future of Utilities

By Localz

Following the success of the Innovation Day: the first Uberization event, Localz will be joining industry leaders at ...

Tags: Field Services- innovation- transformation- on my way- Uberization- mobile workforce

Uberization: Fad or Fiction?

Field Service in the early decades of the twenty-first century is an increasingly tricky beast to tame. Customer...

Tags: innovation- transformation- on my way- Uberization- mobile workforce

Era of the who?

What is happening to the ‘era of the customer’? 

Right now, I feel a little peeved off. 

It’s meant to be the era of...

Tags: Field Services- user experience- Delivering Happiness- customer expectations- mobile workforce

The ‘Uberization Event’ - London - 26th September 2019

 

‘Uberization’ is now listed in the Cambridge dictionary. And it is used daily all over the world to symbolise the...

Tags: innovation- transformation- on my way- Uberization- mobile workforce

Global Climate Strike

How can going on strike align with your corporate values?

While we strive to live to our values every day at Localz,...

Tags: People- staff performance- UK- Delivering Happiness- customer expectations- mobile workforce- Messaging- USA

Localz partners with MessageMedia

Joining forces to make the day of service awesome for customers

Localz is feeling great to be working with fellow...

Tags: user experience- Australia- on my way- Messaging- SMS

Localz Brings 'Uberization' to Field Service Amelia Island 2019

By Localz

“80% of companies believe they deliver super customer experiences,” but in contrast only “8% of their customers agree.”

Tags: Field Services- mobile technology- Tracking- transformation- User engagement- customer expectations- on my way- Uberization- mobile workforce

The Power of Mobilising the Service Desk

As retail evolves, where does the service desk fit? Speak to anyone in retail and they will tell you it is tough out...

Tags: Collection- customer expectations- product culture

The Magic of the Shrinking ETA Window

Field service and delivery businesses have invested huge amounts of money in scheduling and predictive analysis to try...

Tags: Collection- Delivery- customer expectations- product culture- Uberization

Why iOS13 will be an unlucky number for many businesses with a mobile workforce

In many cultures, 13 is often considered a lucky number, but there is a new feature in Apple’s latest release of its...

Tags: Tracking- user experience- Disruption- customer expectations- Uberization- mobile workforce

Localz Named Top Field Service Solution Provider

By Localz

Field Service News  has scoured the global market over the past 12 months to find the most innovative solutions in the...

Tags: Field Services- mobile technology- Tracking- transformation- User engagement- customer expectations- on my way- Uberization- mobile workforce

Rampant Uberification/ Uberization of Services

  • Uber has not only entered the dictionary, it has turned the service world on its head setting a whole new standard for...

Tags: Tracking- transformation- customer expectations- Uberization